How Solora can help with your claim

We understand the profound impact that sexual violence can have on individuals and their loved ones. That’s why we offer specialised fully-funded sensitive claims coordination and counseling services to support healing and recovery from sexual violence. Our goal is to provide comprehensive and holistic support, addressing the physical, emotional, and psychological aspects of healing, and empowering you to reclaim your lives and move forward with strength and resilience.

Our team of trained and highly-skilled therapists will work with you and whānau to access support that is right for you. We offer personalised, safe and confidential counseling services tailored to meet the unique needs and experiences of each individual, empowering them to navigate through the complex emotions and challenges.

Anyone who has experienced sexual violence in New Zealand can seek assistance through ACC at no cost. We can guide those affected by sexual violence through the process of accessing support and entitlements available. Support may also be provided to your family and whānau.

If you or someone you know has experienced sexual violence, please don’t hesitate to reach out to Solora for confidential and compassionate support. You are not alone, and help is available. Together, we can navigate the path towards healing and hope.

To access our service you can call us on 0800 276 802 (8.30am – 5.30pm) for a confidential chat or email us [email protected]

Rest assure, all your information are private and protected.

You can also visit ACC’s Find suport website to access further information about how the sensitive claims service works.

If you contact ACC directly, all you need to do is advise ACC that you have chosen Solora to support you. They will pass on your details to us and one of our team will give you a call.

Our sensitive claims services are fully funded by ACC so there will be no cost for you.

If this is an emergency, or you need immediate help, call 111

Join our team

We have opportunities for therapists with different skills and experience to join our partner provider network to work with people seeking help following sexual violence.  

Contact us if you are interested in joining the Solora national network of providers who help deliver ACC sensitive claims support and services to people in their community.