Do you have a question or want information on any of Solora’s services?
Contact our team.
Reach us by phone 24/7:
Homecare Services – 0800 725 705
Sensitive Claims – 0800 276 802
Reach us by mail:
PO Box 24445, Wellington 6125
Or use the form:
Make a complaint
Your feedback is invaluable to us as it helps us continually improve and ensure that we meet your expectations. If you have any concerns or complaints, we encourage you to share them with us.
You have the right to make a complaint, under Right 10 of the Code of Health and Disability Services Consumers’ Rights. Please click the link below to access our complaint form and let us know how we can better serve you.