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Solora’s sensitive claims coordination and counselling services support people who have experienced sexual violence.

Our team of trained and highly-skilled health professionals work with you and your family and whānau to access safe and support that is right for you. We connect you to our national network of partner providers across New Zealand who are registered ACC approved sensitive claims therapists who can provide you with safe and confidential support.

You can contact Solora on 0800 276 802 and talk to us in the strictest confidence.

Anyone who has experienced sexual violence in New Zealand can seek assistance, including visitors. Support may also be provided to your family and whānau. We can offer you the choice of which therapist you work with whether you already have an existing claim with ACC, or you have not yet started the claim process.

You can visit ACC’s Find suport website to access further information about how the sensitive claims service works.

If you contact ACC directly, all you need to do is advise ACC that you have chosen Solora to support you. They will pass on your details to us and one of our team will give you a call.

Our sensitive claims services are fully funded by ACC so there will be no cost for you.

Join our team

We have opportunities for therapists with different skills and experience to join our partner provider network to work with people seeking help following sexual violence.  

Contact us if you are interested in joining the Solora national network of providers who help deliver ACC sensitive claims support and services to people in their community.