How Solora can help

We understand the profound impact that sexual violence can have on people and their loved ones. It can be challenging to reach out for support.

Anyone who has experienced sexual violence in New Zealand can seek assistance through ACC at no cost.

Solora can help you understand the support you are entitled to through an ACC Sensitive Claim, and help you decide what services will work best for you. Your unique needs and experiences will be at the heart of how we will support you. Services may also be available to your family and whānau.

Our team of skilled staff and therapists can work with you (and your whānau) to make sure you get the support that is right for you. Everyone in our team will make sure your information and the experiences you decide to share are confidential and you are treated with respect.

We offer specialised coordination and safe counselling services to support healing and recovery from sexual violence. Our services can address the physical, emotional, and psychological aspects of healing, and empower you to move forward with strength and resilience.

If you or someone you know has experienced sexual violence, please don’t hesitate to reach out to Solora for confidential and compassionate support. You are not alone, and help is available. Through the integrated services for Sensitive Claims we offer fully funded support, treatment and assessment services for survivors of sexual abuse or assault.

To access our service you can call us on 0800 276 802 (8.30am – 5.30pm) to speak to one of our team or email us [email protected]

All your information is private and protected.

You can also visit ACC’s Find suport website to access further information about how the sensitive claims service works.

If you contact ACC directly, all you need to do is let ACC know that you have chosen Solora to support you. They will pass on your contact details to us and one of our team will give you a call.

Our Sensitive Claims services are fully funded by ACC so there will be no cost for you.

If this is an emergency, or you need immediate help, call 111.